Season 2, Episode 14 – Individual Commitment To A Group Effort
Looking for an executive summary of what a dozen high-performing leaders think, communicate, and do every day to differentiate their organization from competitors and other employers? If so, then you found it! This special 35-minute episode covers Season 2’s 13 unique episodes and five major themes that ran throughout it including:
- The power of purpose (why does your organization exist?)
- Tapping into the voice of employees (VOE) for continuous improvement
- Modeling what you want more of
- Serving customers with more than transactional activities
- Setting your organization up for greatness through simple behaviors
Whiteboard Notes:
Reflection Questions:
- Does your organization’s ultimate purpose differentiate it as a provider? Employer of choice? How do you know?
- Do employees have the ability to respectfully express ideas, concerns, and perspectives without fear of consequences? How do you know? What are your recent trends?
- Where is status quo bias limiting individual and organizational performance?
- What transactional exchanges with customers are building relationships? Breaking relationships?
- Are organizational culture, values-based behavior, and employee engagement considered and treated more as an expense or investment in your organization? A need to do or nice to do?
Scan this QR code and see a complete listing of all 45 episodes of Latitude: Navigating Business Culture.
