Season 2, Episode 10 – Pay Attention To What You Are Paying Attention To

We choose what we pay attention to. Choose wisely because in an organization what leaders pay attention to and measure will fix firmly and deeply the way employees think, feel and act. It will drive organizational culture and ultimately performance.   

Join us as we discuss with Florian Kluge his vast experiences as a Financial Officer for two German companies operating in the U.S. Topics discussed include:

  • The power of purpose
  • Underestimating the importance of identifying key criteria to achieve results
  • Making effective decisions
  • Leading when things are going well – not getting complacent
  • Balancing business needs with customer and employee needs

 

Whiteboard Questions:

Season 2, Episode 10 Whiteboard

 

Reflection Questions:

  1. Does your organization have a succinct purpose statement – the fundamental reason you exist?
  2. How well do your employees understand the critical criteria to achieve key success metrics?
  3. How much is lost productivity and human capability costing your organization?
  4. Balancing requires holding on to or letting go. Are there cultural elements (things reinforced and/or tolerated) that are hurting performance?