Episode 12 – It All Starts With Clarity: Part 2

 

Rod and Brian conclude their two-part series on communication by reminding listeners of some key ‘basics’ that all leaders need to be brilliant in modeling, coaching, and teaching their employees.

 

Episode Summary:

How much is LOST between communication intent, delivery, and understanding? How can you illustrate the importance of nonverbal communication? How well does your organization balance high-tech and high-touch communication? These are a few questions explored and suggested solutions offered in this episode.

 

Whiteboard Notes:

Episode 12 Whiteboard

 

Reflection Questions:

  1. As you think about and review our key communication reminders to model, coach, and teach employees about communication in your culture, what do you personally need to:
    1. Start doing more of or improve the quality of?
    2. Stop doing or minimize?