Rod and Brian start a two-part series on the importance of communication in a high-performance culture. Episode Summary: This first episode focuses on some common challenges in business communication and five key actions an executive must ensure to drive clarity and understanding in their culture. Whiteboard Notes: Reflection Questions: Would your employees say […]
In this episode, Rod and Brian interview the Founder and President of Creekmur Wealth Advisors. This highly successful business has grown since its inception to now serving over 1700 client households, managing over $420M of assets, and advising on $1B. Episode Summary: John shares how better understanding, acting on, and actively managing their […]
In this episode, Rod and Brian discuss leadership – expectations of, support for, and consistency when leading others in your organization. Episode Summary: Research has found up to 35% of the variability in employee discretionary effort is the direct result of managerial styles and behaviors. This episode discusses a critical continuum in high performance […]
In this episode, Rod and Brian discuss four major components to help align new behaviors and norms necessary to maximize strategy execution. Episode Summary: Research has found that 9 out of 10 top barriers to change are people-related. This episode explores leadership tendencies in aligning new behaviors and common shortcomings. A new […]
In this episode, Rod and Brian discuss formal and informal ways to measure, see, and hear an organization’s culture every day. Episode Summary: “So, how healthy is your business culture?” A common reply – “I think it’s okay.” But when the follow-up question is asked – “How do you know?”, many Executives have a […]
In this episode, Rod and Brian discuss four major challenges in maximizing the value of values in an organization. Seven practical best practices will be shared. Episode Summary: High performing business cultures use their core values as a key reference point for behaviors both internally and externally. Values are mission-critical principles that are given […]
In this episode, Rod and Brian discuss five key lessons learned in designing and implementing an Employee Engagement strategy. Episode Summary: Research has looked at over 300 factors and their potential influence on Employee Engagement. There are common ingredients, processes, sequencing factors, and steps to sustain the gains. But many organizations make the […]
In this episode, Rod and Brian discuss the undeniable link between employee experience (EX) and customer experience (CX). Episode Summary: It’s been said many different ways – what happens inside an organization (good or bad) can be felt outside by customers. Join us for a discussion on four critical common threads between EX and CX: Accountability […]
In this episode, Rod and Brian discuss the ultimate destination when navigating business culture – consistent high performance. Episode Summary: There are literally thousands of decisions made every single day in an organization. Those decisions, their consistency, and the subsequent actions taken are ALL influenced by your workplace culture. Excellence is not an act but […]
In this episode, Rod and Brian discuss five Killer Bs that strongly influence the amount of time, talent, and resources an organization invests in business culture. Episode Summary: High-performing cultures of engagement have different beliefs and, therefore, different behaviors. They believe they must move from: Simply setting expectations with employees to gain agreement Being receptive to […]
