In this episode, Rod and Brian discuss formal and informal ways to measure, see, and hear an organization’s culture every day. Episode Summary: “So, how healthy is your business culture?” A common reply – “I think it’s okay.” But when the follow-up question is asked – “How do you know?”, many Executives have a […]
In this episode, Rod and Brian discuss four major challenges in maximizing the value of values in an organization. Seven practical best practices will be shared. Episode Summary: High performing business cultures use their core values as a key reference point for behaviors both internally and externally. Values are mission-critical principles that are given […]
In this episode, Rod and Brian discuss five key lessons learned in designing and implementing an Employee Engagement strategy. Episode Summary: Research has looked at over 300 factors and their potential influence on Employee Engagement. There are common ingredients, processes, sequencing factors, and steps to sustain the gains. But many organizations make the […]
In this episode, Rod and Brian discuss the undeniable link between employee experience (EX) and customer experience (CX). Episode Summary: It’s been said many different ways – what happens inside an organization (good or bad) can be felt outside by customers. Join us for a discussion on four critical common threads between EX and CX: Accountability […]
In this episode, Rod and Brian discuss the ultimate destination when navigating business culture – consistent high performance. Episode Summary: There are literally thousands of decisions made every single day in an organization. Those decisions, their consistency, and the subsequent actions taken are ALL influenced by your workplace culture. Excellence is not an act but […]
In this episode, Rod and Brian discuss five Killer Bs that strongly influence the amount of time, talent, and resources an organization invests in business culture. Episode Summary: High-performing cultures of engagement have different beliefs and, therefore, different behaviors. They believe they must move from: Simply setting expectations with employees to gain agreement Being receptive to […]
In this episode, Rod and Brian discuss the basics of business culture differentiation and how to leverage culture to create a significant competitive advantage. Episode Summary: How well does your overall organization understand, act on, and actively manage its business culture to create differentiation and a competitive edge? Recent studies involving 1800 CEOs and CFOs […]
